No one should really care but me, but I’ve spent the past week moving this website from one hosting site to another. So while no words have appeared in this space, I have been working on the behind the scenes of this weblog.
By way of review, my website was hosted on Bluehost.com, because eons ago WordPress.org, the software on which this page runs, had a promo partnership. It seemed like a good buy, and they were the scrappy new comers in webhosting.
Now, they have grown into suckitude. Once upon a time, if they did an upgrade or wanted you to reset something, the email would be friendly and clear. The other day, they sent one telling me to update my spam protection, and, boom, I deleted a bunch of email that may or may not have been spam based on their instructions. Thanks guys.
When I called the tech line, they offered nothing. Even their “sorry” wasn’t forthcoming, as they went through the steps to determine it was all my fault. There was barely any acknowledgement that their own email lacked pretty crucial information – before doing as we ask make sure everything is all cleaned up over at Postini, because as soon as you do like we’re telling you, you’ll never see that data again.
I think that is what was so frustrating. They turned off my Postini account before I could go through it. Presumably, there my data still sits somewhere in Postini’s servers, unaccessible to only me. I can’t imagine that canceling a subscription equals – POOF! instant data gone.
An email to their founder, Matt Heaton,who implies in his blog that he’s happy to hear from customers, is to date unanswered.
Since my website subscription with Bluehost had only just automatically resumed, I looked around. One thing I found was that I was not alone in my lack of being happy or impressed with their customer service.
The other thing I found, which falls under the allegedly category, and I’m not sure whether it’s fact or bigotry, is that Matt and/or Bluehost may have written some checks in support of California’s Prop. 8, banning gay marriage. He is a Mormon, and the company is based in Utah.
It could just be anti-Mormon rhetoric making the Prop. 8-Heaton connection. Or, it could be true, in which case I’m perfectly happy not giving more dollars out of state that comes back to fuck up my laws.
The only thing people might notice with this change is I’ve added a basic home page at http://dee-rob.com and a new face to my photo gallery.
Other than that, it reminded me that working on websites is a little bit of dorky fun. So, there may be other changes afoot.
Oh, and I’m finally sorting out how to use WordPress.org’s iPad app, so maybe I’ll write more. Pictures like these, look amazing on Apple’s new toy.
